Privacy Policy

gobonirelta Investment Analysis Platform

Last Updated: January 15, 2025

1. Information We Collect

At gobonirelta, we collect information that helps us provide better investment analysis services and maintain a secure platform. The information we gather falls into several categories, each serving specific purposes in delivering our financial services.

Personal Information

  • Full name and contact details including email address and phone number
  • Residential address and business information for verification purposes
  • Identity verification documents such as national ID or passport copies
  • Financial information including income details and investment experience
  • Banking details for payment processing and fund transfers

Technical Information

We automatically collect certain technical information when you visit our platform. This includes your IP address, browser type, device information, and how you interact with our services. This data helps us improve our platform's performance and security.

We use cookies and similar tracking technologies to enhance your experience and provide personalized content. You can manage your cookie preferences through your browser settings.

Investment Activity Data

To provide comprehensive investment analysis, we collect information about your trading activities, portfolio performance, and investment preferences. This helps us tailor our recommendations and improve our analytical tools.

2. How We Use Your Information

Your information serves multiple purposes within our platform, all designed to enhance your investment experience while maintaining compliance with Malaysian financial regulations.

Purpose Information Used Legal Basis
Account verification and security Personal details, ID documents Legal compliance
Investment analysis and recommendations Financial data, trading history Contractual necessity
Customer support and communication Contact information, query history Legitimate interest
Platform improvement and analytics Usage data, technical information Legitimate interest

We also use your information to send important updates about your account, market insights, and educational content related to investment strategies. You can opt out of promotional communications at any time while still receiving essential account notifications.

3. Information Sharing and Disclosure

We maintain strict controls over how your information is shared. gobonirelta does not sell or rent personal information to third parties for marketing purposes. However, we may share information in specific circumstances outlined below.

Service Providers

We work with trusted third-party service providers who assist in delivering our services. These include payment processors, identity verification services, and cloud storage providers. All service providers are bound by strict confidentiality agreements and can only use your information for specified purposes.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, regulatory requests, or investigating potential fraud. We also share information with financial intelligence units and other regulatory bodies as mandated by Malaysian anti-money laundering laws.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such transfer and ensure your privacy rights remain protected under the new ownership.

4. Data Security and Protection

Protecting your personal and financial information is our top priority. We implement multiple layers of security measures to safeguard your data against unauthorized access, theft, or misuse.

  • Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols
  • Access Controls: Limited access to personal information based on job responsibilities and need-to-know basis
  • Regular Security Audits: Quarterly security assessments and penetration testing to identify vulnerabilities
  • Secure Infrastructure: Cloud-based systems with enterprise-grade security certifications and monitoring
  • Employee Training: Regular privacy and security training for all staff members handling personal data

While we implement robust security measures, no system is completely immune to security breaches. We maintain an incident response plan and will notify you promptly of any security incidents affecting your personal information.

5. Your Privacy Rights

You have several rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them effectively.

Access and Portability

You can request a copy of all personal information we hold about you. We provide this information in a structured, commonly used format that allows you to transfer your data to another service provider if desired.

Correction and Updates

You can update your personal information at any time through your account settings. For information you cannot update yourself, contact our support team, and we will make the necessary corrections within 30 days.

Deletion and Restriction

You can request deletion of your personal information, subject to legal and regulatory requirements. In some cases, we may need to retain certain information for compliance purposes, but we will restrict its use to only what is legally required.

Objection and Withdrawal

You can object to certain uses of your information, particularly for marketing purposes. You can withdraw consent for data processing where we rely on consent as the legal basis, though this may affect our ability to provide certain services.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Different types of information have different retention periods based on their purpose and legal requirements.

Data Type Retention Period Reason
Account information 7 years after account closure Regulatory compliance
Transaction records 7 years from transaction date Financial regulations
Communication logs 5 years from last contact Legal protection
Marketing preferences Until withdrawal of consent Ongoing service

After the retention period expires, we securely delete or anonymize your information. In some cases, we may retain anonymized data for statistical purposes, but this data cannot be used to identify you personally.

7. International Data Transfers

While gobonirelta operates primarily within Malaysia, we may transfer your personal information to other countries for processing or storage. This typically occurs when we use cloud services or third-party providers located outside Malaysia.

When we transfer your information internationally, we ensure adequate protection through:

  • Selecting service providers in countries with adequate privacy laws
  • Using contractual safeguards such as Standard Contractual Clauses
  • Implementing additional security measures for sensitive financial data
  • Regular monitoring of international data processing activities

8. Children's Privacy

gobonirelta's investment services are intended for adults aged 18 and above. We do not knowingly collect personal information from children under 18 years of age. If we discover that we have inadvertently collected information from a child, we will delete it immediately.

Parents or guardians who believe their child has provided personal information to gobonirelta should contact us immediately. We will investigate the matter and take appropriate action to remove the information from our systems.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes through email or prominent notices on our platform.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when it was most recently revised.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with any changes, you may close your account and discontinue using our services.

10. Third-Party Services

Our platform may contain links to third-party websites, services, or applications. This privacy policy does not cover these external services, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party services you choose to use.

Some third-party services may be integrated into our platform, such as payment processors or market data providers. These integrations are carefully vetted, and we ensure they maintain appropriate privacy and security standards.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Address: No 49 Jalan USJ 9/5S Subang Business Centre UEP, Subang Jaya, 47610, Subang Jaya, Selangor, 47620, Malaysia

Phone: +60193095106

Email: info@gobonirelta.sbs

We aim to respond to all privacy-related inquiries within 5 business days.